Contact Us

Thank you for visiting Spinit, your independent source for reviews and insights into online gambling. We want to hear from our readers, whether you have a question, feedback, or a partnership proposal. Review the sections below to direct your inquiry appropriately. This helps us provide the most efficient and helpful response.

We strive to be comprehensive and accurate in our reviews, but the online gambling landscape constantly evolves. Your input helps us keep Spinit a valuable resource for everyone.

Spinit is an independent affiliate and review website. We are not an online casino, a sportsbook operator, or any form of gambling provider. We do not operate gambling platforms, hold player accounts, process deposits or withdrawals, or manage any aspect of real-money gaming. Our purpose is to provide unbiased reviews, comparisons, and information to help you make informed decisions about online casinos and sportsbooks.

We are your guide, not the destination. We do not have access to player data, account details, or transaction histories from any brands we review. Our role is informational and advisory.

Spinit assists with inquiries directly related to our website and content. Contact us regarding:

• Feedback on our reviews and articles: If you believe a review is inaccurate, outdated, or if you have a different experience you'd like to share, we value your input.
• Suggestions for new content or brands to review: Is there an online casino or sportsbook you'd like us to investigate? Let us know!
• Partnership and advertising inquiries: If you represent a legitimate online gambling brand or a related service and are interested in collaborating with Spinit, please reach out.
• Technical issues with the Spinit website: Experiencing a broken link, a display error, or any other technical problem on our site? We want to fix it.
• General questions about online gambling trends or industry insights: While we cannot offer specific financial or legal advice, we can discuss broader industry topics.

As an independent review site, we do not have the authority, access, or capability to assist in many areas. We cannot help with:

• Player account issues: This includes login problems, account verification (KYC), responsible gambling limits, or account closures.
• Deposit and withdrawal problems: We cannot process transactions, investigate missing funds, or expedite payouts.
• Bonus disputes or wagering requirements: We do not manage promotional offers or resolve disagreements about bonus terms.
• Game fairness or technical glitches within casino games: These are managed by individual operators and their software providers.
• Any form of direct customer support for an online casino or sportsbook: We are not affiliated with the customer service departments of the brands we review.
• Retrieving forgotten passwords or usernames for any gambling site.
• Mediating disputes between players and operators.

For any of the issues listed above, you must contact the customer support team of the specific online casino or sportsbook directly. They are the only ones who have access to your account information and can provide assistance.

If you are experiencing problems related to your player account, including issues with deposits, withdrawals, bonus claims, account verification (KYC), responsible gambling tools, or any other aspect of your interaction with an online gambling operator, you must contact that operator's customer support directly. Spinit does not have access to player accounts, financial records, or any internal systems of online casinos or sportsbooks. We cannot log into your account, view your transaction history, or intervene on your behalf. Refer to the specific operator's website for their contact details, which typically include live chat, email, and sometimes phone support.

For all legal inquiries pertaining to Spinit, including contractual matters, regulatory compliance, or any other legal concerns, direct your correspondence to our dedicated legal department. We take our legal obligations seriously and respond to all legitimate legal communications promptly and appropriately.

Send all legal inquiries to: [email protected]

This email is exclusively for legal matters. General inquiries or player support requests sent to this address will not receive a response.

Spinit respects the intellectual property rights of others and expects our users and partners to do the same. If you believe that any content on our website infringes upon your copyright, or if you are an authorized agent acting on behalf of a copyright owner, send a detailed DMCA (Digital Millennium Copyright Act) takedown notice to our designated agent. Your notice should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
• Your contact information, including address, telephone number, and email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.

Send all DMCA and copyright takedown notices to: [email protected]

While Spinit is not a gambling operator, we are committed to promoting responsible gambling. We understand that gambling can be addictive for some individuals, and we advocate for safe play. If you or someone you know is struggling with gambling, seek help immediately. We provide information and links to various organizations that offer support and resources for problem gambling on our dedicated Responsible Gambling page.

We cannot provide direct counseling or support. If you need immediate assistance, contact a professional responsible gambling organization in your jurisdiction. These organizations offer confidential help and guidance.

We respond to all legitimate inquiries submitted to Spinit as quickly as possible. Our typical response time for general feedback, partnership inquiries, and website technical issues is within 2-3 business days. Legal and DMCA inquiries are handled with the urgency and discretion they require, typically within 1-2 business days.

Inquiries sent to the incorrect email address or those asking for assistance with matters we cannot address (e.g., player account issues) may not receive a response, or may experience significant delays as we redirect them. We appreciate your patience and understanding as we work to maintain the quality and integrity of the Spinit platform.